The Account Strategist position is crucial within our agency. Owning the lifecycle of the client relationship from the first point of contact, they are responsible for building meaningful relationships throughout the client’s organisation and leveraging these to unlock commercial value for We Make Websites.
The primary focus of the role is the retention and growth of our clients, which is leveraged through impeccable client service, strategic e-commerce guidance, and strong commercial skills.
This is a dynamic and strategic position, and one that is vital to our mission of becoming the world’s best Shopify Plus agency - to work for and with.
You will be responsible for the happiness of your client portfolio and their NPS score.
3+ years’ experience working in a client-facing role at a digital agency.
Bonus points if you have...
Experience working with the Shopify platform.
Competitive salary based on experience + incentive package.
** A note about Covid-19: To ensure the safety of our team, we're currently operating as a fully remote company. We will reopen the office when we feel it's safe to do so, giving people the option to work fully in-office, fully remote or some combination of the two.
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Apply using the button below.
No recruiters, please.
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