Jr. Account Manager
Recognized as one of the fastest growing companies in Tampa Bay eight years in a row and on the Inc. 5000 list of top privately held companies in the country for the last six years, DAS Health is seeking a full time Jr. Account Manager to work remotely based in New Hampshire.
This position requires the Jr. Account Manager to be responsible for partnering with the Sr. Account Manager to ensure customer satisfaction. Jr. Account Manager will support Sr. Account Manager by updating client database, identifying product opportunities and client satisfaction. The Jr. Account Manager will advance the DAS Health brand via excellent project management, analysis and customer relationship skills.
Specific job duties include:
Review outstanding history with clients to determine the most effective areas of focus
Routine check-ins to clients while requesting feedback on areas of satisfaction and improvement (NPS)
Identifying and assist product solutions to assigned accounts
Complete Product Training/Certifications for all necessary products
Assist in creating proposals for Clients based on product needs or opportunities, when necessary
Prioritize client requests and communication/respond in a timely manner
Assist Sr. Account Manager with sending out emails related to special offers, training classes or relevant updates
Assist in maintaining and updated client Salesforce, Account Plans and Dropbox Accounts
Tasks to be assigned by Sr. Account Manager
Candidate must live and work from any of the following states: NH
Bachelor’s degree or equivalent combination of education and experience with a 3.3 GPA
Exceptional communication (oral & written) skills.
Ability to run and interpret a variety of reports and provide strategic solutions
Flexible and adaptable with regard to learning and understanding new technologies
High energy with strong initiative, accountable, self-directed and organized
Ability to multi-task and excel in a fast-paced environment.
Detailed oriented with professional demeanor.
Ability to deal with stressful situations.
Use, protect and disclose patients’ PHI and e-PHI only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Strong functional analytical skills
Process analytical skills in a medical billing environment
Create well organized, accurate, and concise material/work documentation for organizational use.
DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For more than a decade, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more patient-centric care, protect their earnings and increase profitability.
We offer base salary plus discretionary bonus, paid holidays and vacation, healthcare and many other benefits, including a 3-week paid sabbatical for employees when they reach their 5-year anniversary! Advancement opportunities for those who demonstrate strong results and leadership qualities. Other positions currently available. DAS is a smoke-free environment. If you think you fit our culture and can contribute to our client’s success, we want to hear from you!
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Posted 3 months ago
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